Manage your billing profile and payment method

Review your cloud charges and manage your billing profile and payment methods using the Billing tab.

You must be signed in as the Admin user (the user who created the Yugabyte Cloud account) to perform Admin tasks. Developer (invited) users cannot view the billing profile.

Yugabyte bills for its services as follows:

• Charges by the minute for your Yugabyte Cloud clusters.
• Tabulates costs daily.
• Displays your current monthly costs under Invoices on the Billing tab.

Invoices are sent to the email provided in the billing profile.

Yugabyte Cloud Billing is based on your actual usage across the following dimensions:

• Instance Capacity
• Disk Storage
• Backup Storage
• Data Transfer

For information on Yugabyte Cloud pricing, refer to the Yugabyte Cloud Standard Price List. For a description of how cluster configurations are costed, refer to Cluster costs.

The Billing tab has the following sections: Profile and Payment Methods, and Invoices.

Profile and Payment Methods

Use this section to manage your contact information and payment method. You can pay using a credit card, or other payment methods such as debit, ACH, and invoicing.

Credit cards are self service. For other payment methods, create your billing profile and set the Billing Options to Other; once you have created your profile, contact Yugabyte Support to set up payment.

If you want to switch from paying by credit card to another method, contact Yugabyte Support.

Add or edit your Billing Profile

To add or change your billing profile:

1. On the Billing tab, select Profile and Payment Methods and click Edit Billing Profile to display the Edit Billing Profile sheet. If you haven't yet created a billing profile, click Create Billing Profile.
2. Edit your contact information.
3. If you are creating your billing profile, enter your credit card details. For other payment methods, set the Billing Options to Other. You can only set the Billing Options if you are creating your profile.
4. Click Save.

Manage credit cards

To add a credit card:

1. On the Billing tab, select Profile and Payment Methods and click Add Card to display the Add Credit Card dialog.
2. Enter your credit card details.
3. To use the card as the default for payment, choose Set as default credit card.
4. Click Save.

To delete a card, click the Delete icon, then click Confirm. You cannot delete the default card.

View credits

The Credits section displays any credits applied to your account, including the expiration date, name, amount used, and amount remaining. Credits are automatically applied to the next invoice.

Invoices

At the end of each month, your invoice is generated, the amount is charged automatically to the default credit card, and the invoice and receipt are emailed to the address on the billing profile. If you are using a payment method other than credit card, the invoice will be settled out of band.

Invoices lists your active and past invoices, along with a running total of cloud usage for the current billing period. To review a specific invoice, select it in Invoice History.

Active Invoice

Shows the billing details for the current billing cycle, including:

• Running total - running total of the amount you owe in the current billing period; Yugabyte updates this once a day.
• Billing option - your billing plan (pay-as-you-go or subscription).
• Billing period - the start and end date of the current billing period. Your first billing period starts the day you created your billing profile and ends on the last day of the month; subsequent periods start on the first day of the month and end on the last.
• Previous invoice - the amount of the previous invoice.
• Last billed on - the date of the previous invoice.
• This time last month - the amount owing on the same day in the previous billing period (for example, if the current day is the 13th, this displays the amount that was owed on the 13th of last month.

Click Invoice Details to view the invoice Summary for the active invoice.

Usage Breakdown

Shows a breakdown of costs for the current billing cycle.

Invoice History

Lists your invoices with following details:

• Status - one of the following:
  • RUNNING - the invoice is for the current billing period.
  • INVOICED - the invoice has been finalized by Yugabyte and has been emailed to the billing email address on record.
  • PENDING - includes charges for the current subscription cycle; you should never have more than one invoice in this state.
  • DISPUTE - the invoice is disputed and not yet been resolved.
  • FORGIVEN - 100% of the invoice charge has been forgiven and, if the charge succeeded, has been refunded by Yugabyte.
• Invoice number - the invoice serial number.
• Invoice Date - date the invoice was generated.
• Invoice Period - billing period for the invoice.
• Subtotal - total invoiced amount to be paid.

Select an invoice in the list to view the invoice Summary, which includes a detailed breakdown of costs and usage details. These details are also included on the invoice that is emailed to the billing address.

To download the invoice as a PDF, click the Download icon.

Invoice summary

To view invoice details, select an invoice in Invoice History to display its Summary.

To download the invoice as a PDF, click Download Invoice.

Summary shows the following invoice details:

• Running total - running total of the amount you owe in the current billing period; Yugabyte updates this once a day.
• Billing option - your billing plan (pay-as-you-go or subscription).
• Billing period - the start and end date of the current billing period. Your first billing period starts the day you created your billing profile and ends on the last day of the month; subsequent periods start on the first day of the month and end on the last.
• Previous invoice - the amount of the previous invoice.
• Last billed on - the date of the previous invoice.
• This time last month - the amount owing on the same day in the previous billing period (for example, if the current day is the 13th, this displays the amount that was owed on the 13th of last month.
• Payment status - whether the invoice was paid.
• Payment date - the date the invoice was paid.
• Payment method - the payment method used to pay the invoice.

Summary by Cluster shows a breakdown of costs for each cluster.

Summary by Infrastructure shows a breakdown of costs by usage type.

Summary by Usage shows detailed costs for each cluster. Click a cluster to view usage details for each dimension, including:

• The instance minutes, price, and amount.
• Data storage usage, overage in GB-hours, price, and amount.
• Backup storage usage, overage in GB-hours, price, and amount.
• Data transfer usage, overages in GB, price, and amount.

For information on how your invoice is costed, refer to Cluster costs.